New Guidelines for settlement of Medical claims of pensioners

12 Jun

New Guidelines for settlement of Medical claims of pensioners and others in compliance of the directions of Hon’ble Supreme Court. Government of India, Ministry of Health and Family Welfare, Department of Health & Family Welfare   (EHS Section), Nirman Bhawan, New Delhi No: Z.15025/51/2018 /DIR/ CGHS/ EHS, Dated the 6th June, 2018 Read more

BSNLMRS – INSTRUCTION FOR HANDLING PENSIONERS MEDICAL CLAIM TO AVOID VIP COMPLAINTS

4 Jun

The BSNL Corporate Office Vide letter dated 3rd May, 2018 addresses to all the CGMs to ensure that if the beneficiary has complied with all the formalities and the claim is complete, administrative and financial aspect may be examined simultaneously and the amount reimbursable as per the policy be evaluated. Thereafter, the file may be submitted to the approving authority with a consolidated note seeking both administrative and financial approval. The claim processing officials needs to be courteous while attending the beneficiaries especially to retired employees and status of the claims should be informed whenever enquired by the beneficiary. Read more